Front Desk Receptionist Evenings (11a-7p)

Perimeter Healthcare is one of the nation’s leading mental and behavioral healthcare providers, committed to delivering hope and transforming lives through comprehensive, patient-centered treatment programs. Our focus on service excellence spans multiple states and diverse care settings, ensuring individuals and families receive the level of care they need—when they need it most. We provide a full continuum of services, including inpatient psychiatric hospitals.

At Perimeter Healthcare, our team members are at the heart of everything we do. We foster a collaborative, mission-driven environment where clinicians, nurses, therapists, and support professionals work together to create individualized treatment plans and meaningful outcomes for our patients. If you are passionate about behavioral health, dedicated to clinical excellence, and motivated to make a lasting impact, we invite you to join a team committed to compassionate care and professional growth.

We are seeking a dedicated Front Desk Receptionist to become part of our dynamic and mission-driven team at Perimeter Behavioral Hospital of Dallas.  Perimeter Behavioral Hospital of Dallas, Texas is conveniently located in Garland, Texas, and features a beautiful facility staffed by a dedicated team of professionals. We proudly provide quality behavioral and mental health care services to children and adolescents throughout the surrounding communities.

The Receptionist performs a variety of administrative and customer service duties, including greeting and directing visitors, managing and routing incoming telephone calls, delivering messages, and distributing mail to staff and residents. This role also provides clerical support and assists the Human Resources and Accounts Payable departments as assigned by the Manager. The regular workweek may vary depending on the assigned schedule.
To perform this position successfully, an individual must be able to carry out each essential duty satisfactorily. The requirements listed below reflect the knowledge, skills, and abilities necessary for the role. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Experience with multi-line phone system and the ability to orally communicate effectively and efficiently with the public, employees and residents.
• Minimum typing speed 35 wpm.
• Experience with Microsoft Word and Excel required.
• Experience with inventory tracking and distribution of office supplies.
• Must have good organizational and filing skills and the ability to learn to operate and maintain various office machines such as multi-function copiers, fax machines, document binders, digital camera, laminating machines, typewriter and calculator.
• Answer all incoming telephone calls in a polite, courteous manner and processes them to the appropriate party in a timely manner. Take messages for parties not available and ensure that the message is delivered to that individual in a timely manner. If clinical staff is unavailable, ascertain urgency of call and direct caller to available parties for assistance.
• Greet and route all visitors to the facility in a kind, courteous manner ensuring that all visitors sign a Visitor Confidentiality Statement and Visitor Log.
• Notify charge nurse of resident’s visitors by name so that charge nurse may verify that visitor is on approved visitor list.
• Notify charge nurse when resident(s) return from pass.
• Provide general clerical support to all areas of the facility under the discretion of immediate supervisor.
• Accurately monitor office supply inventory to include organization of supply storage, distribution of supplies and data entry of incoming and outgoing inventory and assist in preparing supply order.
• Cross train with the Human Resources department to assist with personnel duties, filing and data entry as assigned as well as the Accounts Payable department.
• Maintain a safe work environment by following safety practices within the center and reporting any safety concerns and issues to the Safety Risk Officer immediately.
• Maintain a positive work atmosphere by interacting and communicating in a manner that promotes cooperation and teamwork with co-workers, supervisor, residents, families and visitors. Ensure respect for cultural and religious beliefs and protect patient rights, confidentiality and privacy per the organization’s policies, procedures and code of ethics.
• Performs other duties as required by Business Office Manager.

EDUCATION and/or EXPERIENCE

High school diploma or equivalent.

Our Health and Wellness Benefits include the following:

• Service excellence and fulfilling work environment
• 401(k) plan and company match
• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Paid Time Off
• Supplemental Insurance Plans Available

EEO

We are committed to providing an environment of diversity and inclusion where equal opportunities are available to all applicants and fellow employees. Perimeter Behavioral Health is an equal opportunity employer regarding all recruitment, training, and selection process within the company regarding race, color, religion, age, sex, sexual orientation, pregnancy, and gender identity, genetic information, national origin, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws.